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Policies & Payments

Payment is due at the time services are rendered. If you have any special considerations regarding payment, please discuss this with the receptionist prior to seeing the doctor. We accept a variety of payment options, including cash, Visa, Mastercard, Discover, American Express, and CareCredit.

Visa Accepted MasterCard Accepted Discover Accepted American Express accepted


CareCredit is a personal line of credit for healthcare, both human and veterinary, that works like a credit card. To apply, click here for CareCredit Online Credit Application or call their 24/7 phone number at 1-800-365-8295.


Scratchpay is a short-term loan. With Scratchpay, you apply for a loan each time a new vet expense comes along, and then the needed amount is paid right to your veterinarian’s office. There is no card needed. If something else comes up, and you need more financing, you can apply for another loan and keep multiple accounts at once. For more information please visit or text PAY to 213-296-0817 to apply

Pet Insurance

Pet insurance is available to pay for both routine and unexpected medical expenses. Many pet insurance companies and types of policies exist. For most policies, we can submit your insurance forms for you.

Finger Lakes Animal Hospital Payment Options